The terayon tj 615 is the latest addition to the companys new line of docsis cable. Terayon tj715 cable modem need help hey i have comcast hsi and i have a terayon tj 715 modem i was wondering is there any way i can get into modem settings so i. Diagnostic tool modem software free download diagnostic. Cable modem diagnostic is simple program for remote measuring of basis parameters of cable modems.
If cable modem service is available in this area but not configured in this stb, it shows nobia. These range from core data and wireless modems for optimal speeds and seamless connectivity to fullfledged, smart gateways for more. On the modems tab, select the modem for which you want to run modem diagnostics. Docsdiag is a program for reading diagnostic data from docsis cable modems. Random disconnections from a terayon tj715x cable modem. Terayon tj715 cable modem need help hey i have comcast hsi and i have a terayon tj 715 modem i was wondering is there any way i can get into modem settings so i can forward some ports. It will be of primary benefit to endusers with cable modems that do not offer diagnostics via web pages. Diagnostic tool modem software docsis cable modem diagnostic v. Current readings like rf levels and bandwidth are shown on a single, easytoread screen along with a map of the customers location. Surf the internet up to faster than an analog 56k modem. Find low everyday prices and buy online for delivery or instore pickup. On the modem tab, set the maximum port speed to 57600 if the value is greater than 57600 and disabled ignore this step. Logs provides diagnostic messages generated by the cable modem, which is intended for use by a. Terayon tj715 cable modem need help comcast xfinity.
Windows terayon cable modem free software downloads and. First, check its hardware and software configuration, check the system for conflicts, and check for correct drivers. Seven lights on the front of the modem provide a diagnostic function. I ran a catv plant in an eskimo village for a few years, 20. All of the following steps apply to both cases, except the final one that deals with tftp.
Terayon sells cable modem silicon to ati light reading. Terayon tj 700x cable modem platform terayon s tj 700x series of cable modems are a cable operators futureproof solution for delivering highspeed internet access today, and for delivering new services tomorrow. How to read your cable modems diagnostic page when. This is a docsis cable modem diagnostic tool for linux and freebsd, it can get information from docsis 1.
Docsdiag is a textmode console program without any graphical user interface. Cable device management information base for docsis. How to uncap docsis compliant cable modems there are usually two network configurations. If cable modem service is not available in this area, it might show bronze. Light patterns, images, manuals and more helpful info for the terayon tj715x cable modem manufacturer. How do i diagnose a potentially failing cable modem. When i connect the modem through the roughter only the power and cable leds light up. Shlomo studied electrical engineering, and zaki did a phd in mechanical engineering and postdoctorate studies in applied mathematics.
Data over cable service interface specification docsis. I just bought new pc with asus p4p800e deluxe mobo and cannot get mobos lan marvell yukon gigabit chip working properly with my terayon 720x docsis cable modem that has 10100baset port. We assist providers of all sizes, whether you offer service over docsis, fiber, dsl or fixed wireless. An embedded selfdiagnostic tool simplifies trouble shooting and reduces the total cost of ownership. A section on troubleshooting modems has to be subdivided into two segments.
The last time ericssons name came up on the list was in december 2001 cert wave 20, when it got a modem stamped for docsis 1. If you do not know which modem to select, contact the manufacturer of your computer. If i want to be a robber, i rob the kings treasury. Handling of software upgrades the cable modem software upgrade process is. Modem host search wildcard support, diagnostics, ip logging wcgi search interface, flap stats and more. Output level,upstream power level input level,downstream power level ping of modem upstream frequency downstream frequency model of modem downstream signal to noise ratio. The smc8014wnres wireless cable modem gateway is a cable modem with an integrated 4port router, and 802. There you can narrow your search down by brand and model number to find the address of.
Many modems have a built into diagnostic page that lets you view whats wrong with it. Application for remote measuring of basis parameters of cable modems that supports docsis standard. See cable modem configuration file below for more about this file. Page 11 is a better version of the event log, with dates and times of each event. The terayon cable modem is quite speedy and performing well in several speed test as well as in general usage at well over 9000 kbs. Zcorum helps service providers reduce operational costs, increase the efficiency of their staff, and improve the quality of experience for the subscriber. Obgeek the cable modem i traded in was probably one of the oldest cable modems in continuous service, as we were one of.
Not all modems use the exact same address, but many do. Network docsis cable device mib for docsis compliant. A new version of software that uncaps capped highspeed internet service via older cable modems is making the rounds on the internet. Comcast apparently doesnt train their reps on using the modem diagnostics features or even the basics of modem headend communication. Wrt54gc wont let terayon tj715 modem activate linksys. It is used by many cable television operators to provide internet access see cable internet over their existing hybrid fibercoaxial hfc infrastructure. To access your cable modem statusdiagnostics pages, open your web browser. Terayon s tj 700x series of cable modems are a cable operators futureproof solution for delivering highspeed internet access today, and for delivering new services tomorrow.
The modem diagnostics screen will help your support reps quickly find and resolve problems for individual customers, as well as see issues that may be impacting multiple subscribers. I also checked my terayon tj715x cable modem s logs after these random disconnections, and none of them show reboots from them. If that doesnt immediately pull up a diagnostic page, you should consult the extensive list of broadband hardware at. It gathers information from the cable modem via snmp and displays various cable parameters in real time. How to access signal levels and logs on my cable modem. Terayon tj715 december 10, 2019 by ross mckillop light patterns, images, manuals and more helpful info for the terayon tj715 cable modem. Motorola surfboard sb5120 specifications pdf download. Terayon tj715x driver you should contact your cable company and have them look at your signal levels on your modem, specifically your upstream transmit power as it probably is much too high for the device and is causing your intermittent issue. Futureproof your network with the surfboard sbg8300 a docsis 3. This video covers the basics of a blue terayon tj715 cable modem, including front panel leds and rear connections. You should check an internal modem using the same basic sequence as any other io card. Docsdiag is a program for reading diagnostic data from docsis cable modems via snmp. When youre trying to troubleshoot your cable modem, your cable company will probably blame your computer.
Technicolor enables cable operatorsmultiple system operators msos to improve their broadband service offering by providing them with a versatile range of highquality, flexible cable modems and gateways. An embedded selfdiagnostic tool simplifies trouble shooting and reducesthe total cost of ownership. When i connect the modem directly to the computer the cable modem works normally. It can be combined with either member of terayon s bw 3000 family of docsis 2.
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